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WHAT ARE THE SHIPPING METHODS, PROCESSING TIME & RATES FOR A TYPICAL ORDER?
- Orders are processed between 9:00 am & 4:00 pm EST Monday - Friday, excluding holidays.
- Orders placed by 1:00 PM EST Monday – Friday will begin processing the same day.
- Orders received after 1:00 PM EST will be processed the next business day.
- Orders placed on weekends or observed holidays will be processed the next business day.
- Orders leave the building within 1-2 business days of being received.
- Ground orders are shipped via Canada Post with a non-refundable flat fee depending on shipping address location.
- All orders are sent out through a standard shipping method
- Payment will be processed when you place your order.
I HAVEN'T RECEIVED MY ORDER, MY ORDER IS MISSING ITEMS, OR MY SHIPMENT IS LATE?
- Please contact us at firstname.lastname@example.org with your name and order number and a customer care representative will get back to you within 1-2 business days.
DO YOU SHIP INTERNATIONALLY?
- No. All purchases made through tweezerman.ca are shipped within Canada only.